The Grocery Game. Shop Smarter.
 
Frequently Asked Questions

Frequently Asked Questions
What is TERI'S LIST?
How does the $1 Trial work?
How do I get TERI'S LIST?
How do I find GAME RULES? (instructions for using TERI'S LIST)
If an item is black, should I save the coupon and wait until it is blue?
How do I cancel?
Do I have to cut and file all my coupons?
What is the cost of Teri’s List?
Why should I use Teri’s List?
When is TERI'S LIST up-dated?
I ordered THE GROCERY GAME field guide, but it didn't download.
How do I change my email address or password?
How do I change my credit card info or billing address?
I'm having trouble logging in.
I keep getting last week's LIST!
I can't get the Printer Friendly version.
Can I get a Vacation Hold on my membership?
Why were some of the prices different at the store?
What is stockpiling and need shopping?
I received a notice that my card is expired. Now what?
I ordered THE GROCERY GAME field guide. But I can't log in!
My friend referred me. How can they get credit?
What states now have TERI'S LIST?
What are the 4 major holidays for TERI'S LIST?




Customer Service

Still can't find the answer after reading the FAQs? Then contact Customer Service, below!

You don’t have to be a member to contact us. But if you are, for best results, sign in (at left) and then fill out the form below. Your question will be routed more efficiently.

Your email address must be correct when you enter it below. Otherwise, you will not receive our reply to your query. If you’re a member, make sure the email you use to sign in to The Grocery Game is correct!

To update your email address, choose “How do I change my email address or password?” above. Then, return to the “Customer Service” form to submit your request.

Provide as much detail as possible about your question or problem. Fill out the form completely, letting us know your name as it appears on your account, the date and time you experienced the issue, and any other important details.

 
 
 
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 Have you checked our FAQs at the top of the page? Have you read the Game Rules?
 We strive to resolve issues within 24 hours.
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